Frequently Asked Questions
Everything you need to know about your senti senti beauty journey.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What is your return policy for beauty products?
Due to the nature of our products, we accept returns on unopened and unused items within 30 days of purchase. Please ensure the safety seal is intact for a full refund.
Are senti senti products cruelty-free?
Yes, we are committed to ethical beauty. All products curated by senti senti are 100% cruelty-free and never tested on animals.
Do you offer international shipping?
Currently, we ship to select countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.
How do I know if a product is right for my skin type?
Each product page features a detailed 'Skin Type' guide. If you need personalized advice, our beauty experts are available via live chat to help you build your perfect routine.